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prism-customer-success

Community

Empower customer success with personalized support playbooks, FAQs, and guides.

#customer support#onboarding guides#customer success#FAQ generation#playbook creation
AuthorHunterMcGrew
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill aids in the creation and management of customer support materials, ensuring seamless customer success through effective communication and guidance.

Core Features & Use Cases

  • Support Playbooks: Develop structured support playbooks to handle common customer queries and issues.
  • FAQs: Craft detailed Frequently Asked Questions to help customers self-service solutions to their problems.
  • Onboarding Guides: Create comprehensive onboarding guides to assist new customers in understanding and effectively using your products or services.
  • Escalation Runbooks: Formulate detailed escalation processes for when customer support issues require higher-tier intervention.

Quick Start

To create a support playbook, use 'Remy - Create a support playbook for [topic]' to get started.

Dependency Matrix

Required Modules

None required

Components

scriptsreferencesassets

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: prism-customer-success
Download link: https://github.com/HunterMcGrew/PRISM/archive/main.zip#prism-customer-success

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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