release-notes-generation

Aggregate ITSM changes into categorized release notes documents.

34|13|Updated Feb 6, 2026
One-click install
npx skills add https://github.com/Happy-Technologies-LLC/happy-servicenow-skills --skill release-notes-generation
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: release-notes-generation
Source: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/tree/main/skills/itsm/release-notes-generation
Command: npx skills add https://github.com/Happy-Technologies-LLC/happy-servicenow-skills --skill release-notes-generation

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Release notes generation for ITSM and release management is labor-intensive and error-prone when consolidating change requests, stories, and defects across systems; this skill automates the collection, categorization, and formatting into a consistent, stakeholder-ready document.

Core Features & Use Cases

  • Aggregates data from change_request, rm_story, rm_defect, and rm_release to produce a unified release notes document.
  • Categorizes changes into New Feature, Enhancement, Bug Fix, Infrastructure, and Security Patch, then generates impact summaries and known issues.
  • Optional publishing to a knowledge base or distribution channels for stakeholder communications.

Quick Start

Provide the release window and run the skill to generate formatted release notes.

Frequently Asked Questions about release-notes-generation

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate release notes generation from change requests and defects?

To automate release notes generation, you aggregate change requests, stories, and defects within a specified release window and categorize them into features, enhancements, and bug fixes. This generates a formatted, stakeholder-ready document with summaries and known issues.

What is the best way to consolidate ITSM changes into a stakeholder-ready document?

Consolidating ITSM changes into a stakeholder-ready document involves categorizing changes from change requests and defects into distinct groups like New Feature, Security Patch, and Infrastructure. It then formats the impact summaries and known issues into a unified report for knowledge bases.

Can I categorize release stories and defects into features and bug fixes automatically?

Yes, you can categorize release stories and defects automatically by processing them within the release window. The system identifies and groups changes into New Feature, Enhancement, Bug Fix, Infrastructure, and Security Patch categories to generate structured release notes.

Do I need access to specific endpoints to generate release notes for a release window?

Yes, generating release notes requires access to change_request, rm_story, rm_defect, rm_release, kb_knowledge, and incident endpoints. These endpoints provide the necessary data to identify, aggregate, and summarize changes within your specified release window.

How to publish generated release notes to a knowledge base?

To publish generated release notes to a knowledge base, the skill formats the aggregated changes, impact summaries, and known issues into a structured report. This formatted content is then suitable for direct distribution to knowledge bases or stakeholder communication channels.