What problem does it solve?
Converts messy e-commerce review CSVs into structured 22-dimension labels, persona-based VOC insights, and board-ready visual dashboards so teams can act on customer voice instead of reading reviews one by one.
Core Features & Use Cases
- 22-Dimension Smart Tagging: Extracts user demographics, scenarios, satisfaction drivers, quality/service/experience signals, market comparison, and sentiment.
- Persona (VOC) Discovery: Builds user personas and selects representative “golden samples” to ground insights in original quotes.
- Multi-Format Output: Produces CSV (structured data), Markdown (strategic insights), and HTML (black-gold executive dashboard).
- Dual AI Execution Modes: Uses Claude CLI for local tagging/rationale and optionally Gemini for higher-quality report or HTML generation.
Quick Start
Ask the skill to analyze your review file, for example: Analyze the reviews in reviews.csv for 100 entries and generate the VOC insights and dashboard with the default AI Assistant signature.