sales-call-coaching

Name: sales-call-coaching
Availability: InStock
Author: Utkarsh

Analyze sales call transcripts against a behavioral rubric to score prospecting competency.

Updated Apr 10, 2026

Search Tags:#performance #sales #assessment #coaching #prospecting #outbound

Ready to run

npx skills add https://github.com/utkarshformat/skills --skill sales-call-coaching

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: sales-call-coaching
Source: https://github.com/utkarshformat/skills/tree/main/sales-call-coaching
Command: npx skills add https://github.com/utkarshformat/skills --skill sales-call-coaching

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This skill solves the problem of subjective, low-frequency sales coaching by providing an objective, evidence-based assessment of a sales representative's prospecting performance using real call transcripts.

Core Features & Use Cases

Automated Behavioral Assessment: Scores every prospecting call against a rubric calibrated for short outbound calls, ensuring no sampling bias.
Coaching Prioritization: Identifies the single highest-leverage coaching priority for a rep using SBI (Situation-Behaviour-Impact) framing.
Use Case: A sales manager can use this to instantly generate a competency scorecard for an AE, identifying exactly where they are caving on objections or failing to secure next steps, without having to listen to hours of recordings.

Quick Start

Using the sales-call-coaching skill, assess the performance of Sarah Jenkins over the last 14 days.

Frequently Asked Questions about sales-call-coaching

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I score outbound prospecting calls objectively using call transcripts?▼

You can score outbound prospecting calls objectively by assessing full call transcripts against a calibrated behavioral rubric to generate a competency scorecard for sales representatives without manual sampling bias.

How do I assess sales rep prospecting competency without listening to hours of recordings?▼

You can assess prospecting competency automatically by analyzing full call transcripts to pinpoint exactly where a rep caves on objections or fails to secure next steps, eliminating the need to listen to recordings.

Do I need call recording integrations to analyze outbound prospecting performance?▼

Yes, you need integration with the Format MCP to pull call records, insight-bearing transcripts, and metadata to comprehensively evaluate outbound prospecting performance against the behavioral rubric.

What are the limitations of using automated transcript analysis for sales coaching?▼

This approach is limited to outbound sales teams and requires full call transcripts pulled via the Format MCP, meaning it cannot evaluate conversations where transcripts or metadata records are missing.