sales-cs-handoff-quality-scoring

Score closed/won deals on five sales-to-CS handoff dimensions and escalate below-threshold gaps.

58|21|Updated May 15, 2026
One-click install
npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill sales-cs-handoff-quality-scoring
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: sales-cs-handoff-quality-scoring
Source: https://github.com/t0ddc3by/claude-for-customer-success/tree/main/rev-ops/skills/sales-cs-handoff-quality-scoring
Command: npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill sales-cs-handoff-quality-scoring

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill prevents inconsistent sales-to-CS handoffs by scoring each closed/won deal against a structured, dimension-based rubric and flagging gaps that would slow or weaken CS onboarding.

Core Features & Use Cases

  • Five-dimension handoff scoring (0–100): Evaluates OCV ratified entry linkage, trigger match, CS-accessible measurement sources, stakeholder mapping, and documented risk flags.
  • Below-threshold remediation workflow: For scores under 80, proposes a Linear issue assigned to the AE manager with a 48-hour SLA and notifies the CSM while allowing onboarding to proceed.
  • Deal and batch execution: Supports scoring a single deal or scanning recent closes and producing a weekly digest with pass/fail and averages.

Quick Start

Ask it to score the handoff quality for a specific closed/won deal and report the pass/fail dimensions, including any Linear escalation if the score is below 80.

Frequently Asked Questions about sales-cs-handoff-quality-scoring

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I score sales-to-CS handoff quality for closed won deals?

Score sales-to-CS handoff quality by evaluating closed/won deals against five dimensions: OCV linkage, trigger match, measurement sources, stakeholder mapping, and risk flags, producing a 0–100 score.

What happens when a handoff quality score falls below 80?

When a handoff score is below 80, the workflow creates a Linear issue assigned to the AE manager with a 48-hour SLA and notifies the CSM, while allowing CS onboarding to proceed unblocked.

Can I batch score recent HubSpot closes for CS handoff readiness?

Yes, you can batch score recent HubSpot closes to generate a weekly digest showing pass/fail results and average scores across all evaluated deals.

Do I need HubSpot and Linear to automate deal remediation workflows?

Yes, handoff scoring requires reading HubSpot deal fields with data-as-of governance, and deal remediation requires Linear-connected issue creation with a named AE-manager escalation path.

What is an OCV catalog verification in sales-to-CS handoff scoring?

OCV catalog verification uses a ratified ocv_catalog_path to confirm objective entry linkage, ensuring the handoff scoring evaluates validated catalog data for each closed/won deal.