sales-cs-handoff-quality-scoring
CommunityScore CS handoff quality and trigger fast fixes
Data & Analytics#linear#hubspot#customer success#revops#handoff scoring#ocv catalog#deal remediation
Authort0ddc3by
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill prevents inconsistent sales-to-CS handoffs by scoring each closed/won deal against a structured, dimension-based rubric and flagging gaps that would slow or weaken CS onboarding.
Core Features & Use Cases
- Five-dimension handoff scoring (0–100): Evaluates OCV ratified entry linkage, trigger match, CS-accessible measurement sources, stakeholder mapping, and documented risk flags.
- Below-threshold remediation workflow: For scores under 80, proposes a Linear issue assigned to the AE manager with a 48-hour SLA and notifies the CSM while allowing onboarding to proceed.
- Deal and batch execution: Supports scoring a single deal or scanning recent closes and producing a weekly digest with pass/fail and averages.
Quick Start
Ask it to score the handoff quality for a specific closed/won deal and report the pass/fail dimensions, including any Linear escalation if the score is below 80.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: sales-cs-handoff-quality-scoring Download link: https://github.com/t0ddc3by/claude-for-customer-success/archive/main.zip#sales-cs-handoff-quality-scoring Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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