segment-analyzer
CommunityAnalyze your book of business by segment.
Data & Analytics#customer success#reclassification#segment analysis#ARR distribution#health tiering#CSM coverage#at-risk triage
Authort0ddc3by
Version1.0.0
Installs0
System Documentation
What problem does it solve?
It turns raw CS book data into a clear, segment-level view of ARR, health distribution, coverage ratios, and reclassification-at-risk signals so leaders can make planning and motion decisions with confidence.
Core Features & Use Cases
- Segment-level performance reporting: See ARR distribution, health distribution, and coverage (CSM-to-account and motion fit) by segment.
- Operational triage outputs: Identify at-risk (Red/Yellow) accounts and present them by segment for weekly escalation and planning.
- Reclassification candidate identification: Surface accounts that no longer fit current segment criteria based on configured ARR/segment thresholds, with governance guidance for leadership approval.
Quick Start
Run /cs-ops:segment-analyzer --at-risk to get Red and Yellow accounts by segment, ranked by ARR exposure for weekly triage.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: segment-analyzer Download link: https://github.com/t0ddc3by/claude-for-customer-success/archive/main.zip#segment-analyzer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.