sentiment-analysis

Analyze customer feedback corpora to produce segment-level sentiment scores and prioritized recommendations.

Updated Jul 1, 2026
One-click install
npx skills add https://github.com/MilUX-Ltd/footing --skill sentiment-analysis-milux-ltd
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: sentiment-analysis
Source: https://github.com/MilUX-Ltd/footing/tree/main/footing/template/Skills/pm-skills/sentiment-analysis
Command: npx skills add https://github.com/MilUX-Ltd/footing --skill sentiment-analysis-milux-ltd

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve? Raw feedback from reviews, surveys, support tickets, and social listening is too voluminous and unstructured to act on directly. This Skill synthesizes that corpus into segments, sentiment scores, jobs to be done, and prioritized recommendations so product decisions rest on evidence rather than anecdote. ## Core Features & Use Cases - Segment identification: Groups feedback into at least three behavior- and need-based segments rather than demographics. - Sentiment scoring: Assigns an overall score from -1 to +1 per segment, with drivers and detractors, plus satisfaction read as product-segment fit. - Prioritized recommendations: Ranks pains by frequency, severity, and consequence, and outputs two to three highest-impact recommendations per segment with supporting quotes. - Use Case: A product manager with 500 app-store reviews and a quarter of support tickets runs the analysis to learn which user segment is at churn risk and which two fixes would have the highest impact. ## Quick Start Analyze the attached export of customer reviews and support tickets to identify user segments, score sentiment per segment, and recommend the highest-impact improvements.

Frequently Asked Questions about sentiment-analysis

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze customer feedback at scale for sentiment?

Ingest all feedback sources, group responses into behavior-based segments, run thematic analysis per segment, then score sentiment from -1 to +1 with drivers and detractors. Prioritize findings by frequency, severity, and consequence to produce recommendations.

How to segment users for sentiment analysis?

Segment by behavior and need rather than demographics, identifying at least three distinct groups. Each segment gets its own profile, jobs to be done, sentiment score, top pains with quotes, and churn-risk assessment.

How much feedback data do I need for sentiment analysis?

The method requires a real corpus such as reviews, surveys, support tickets, or social listening data. On only a handful of comments the output is a hypothesis rather than a measurement, and thin samples should be explicitly flagged.

What are the limitations of qualitative feedback synthesis?

Findings are only as strong as the underlying corpus, so small or biased samples produce unreliable scores. Every finding should be grounded in cited feedback, and data must stay within your own data-handling boundaries.

What skills pair with sentiment analysis in product discovery?

It pairs with user-segmentation for defining the segments, user-personas for profiling them, and customer-journey-map for placing sentiment findings in the context of the end-to-end experience.