sentiment-monitoring

Track consumer sentiment across social platforms, review sites, and forums.

285|39|Updated Mar 16, 2026

Search Tags:#monitoring #brand #reputation #reviews #sentiment #crisis-management

Ready to run

npx skills add https://github.com/shawnpang/startup-founder-skills --skill sentiment-monitoring-shawnpang

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: sentiment-monitoring
Source: https://github.com/shawnpang/startup-founder-skills/tree/main/skills/sentiment-monitoring
Command: npx skills add https://github.com/shawnpang/startup-founder-skills --skill sentiment-monitoring-shawnpang

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill helps founders and teams track what customers and the public are saying about their product across multiple platforms, catching issues before they go viral and enabling timely responses.

Core Features & Use Cases

Platform-wide monitoring: set up listening lists across Product Hunt, Google reviews, Reddit, Twitter/X, and niche forums to establish baselines and alerts.
Sentiment analysis & pattern detection: categorize new mentions as positive, mixed, negative, or critical, surfacing recurring issues for rapid fixes.
Founder-style responses & escalation: draft responses in the founder's voice and route persistent issues to product, marketing, or support for action.
Insightful reporting: generate periodic sentiment reports to inform PR, product decisions, and customer success.

Quick Start

Set up monitoring for your product across your key platforms and run a weekly sentiment report.

Frequently Asked Questions about sentiment-monitoring

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I track brand sentiment across social media and review platforms?▼

Tracking brand sentiment across review sites involves setting up listening lists, establishing baseline metrics, and categorizing new mentions as positive, mixed, negative, or critical to surface recurring issues before they escalate.

What is the best way to monitor product reputation after a launch?▼

The best way to monitor product reputation after a launch is by setting up platform-wide listening lists, categorizing sentiment patterns, and generating periodic insight reports to inform PR and product decisions.

How do I set up crisis management alerts for negative reviews?▼

Setting up crisis management alerts for negative reviews requires defining a severity scale, configuring automated reporting, and establishing escalation workflows to route persistent issues directly to product or support teams for rapid action.

Can I draft founder-style responses to customer feedback automatically?▼

Yes, you can draft founder-style responses to customer feedback by using the built-in response generation feature, which maintains the founder's voice while routing persistent issues to product, marketing, or support teams for action.

Does sentiment monitoring work with niche forums and Google reviews?▼

Yes, sentiment monitoring works with niche forums and Google reviews by allowing you to add specific platforms to your listening lists, establishing baselines and alerts for comprehensive post-launch tracking and ongoing brand management.

What structured inputs do I need for automated sentiment reporting?▼

For automated sentiment reporting, you need structured inputs including a platform list, baseline metrics, a severity scale, and defined escalation workflows to ensure accurate tracking and timely crisis management.