What problem does it solve? During a utility or service outage, residents need clear, fast information, but notices often bury critical facts under internal jargon, vague area boundaries, and missing update times. This Skill structures outage communications so the three facts residents actually need come first. ## Core Features & Use Cases - Three-fact lead structure: States what is affected by area and street, what residents should do now, and when service is expected back with a committed next-update time. - Vulnerable-customer prioritization: Places the priority-register route in the first paragraph so supply-dependent residents see it immediately. - Estimate discipline: Enforces labeling restoration times as estimates and updating them on the promised schedule to preserve trust. - Use Case: A water utility loses pressure across three streets. Use this Skill to draft a notice that names the affected streets, gives the bottled-water pickup point and priority-register contact, and commits to a 14:00 update. ## Quick Start Write a service outage notice for a power cut affecting Elm Street and Oak Avenue, with restoration estimated at 18:00 and a priority line for medically dependent customers.
