shopify-admin-exchange-vs-refund-ratio

Calculate exchange-versus-refund split for Shopify returns and export CSV summaries.

174|18|Updated Apr 11, 2026

Search Tags:#revenue recovery #exchange rate #store credit #csv reporting #shopify graphql #returns analytics #refund tracking

Ready to run

npx skills add https://github.com/40RTY-ai/shopify-admin-skills --skill shopify-admin-exchange-vs-refund-ratio

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: shopify-admin-exchange-vs-refund-ratio
Source: https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-exchange-vs-refund-ratio
Command: npx skills add https://github.com/40RTY-ai/shopify-admin-skills --skill shopify-admin-exchange-vs-refund-ratio

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

It resolves uncertainty about whether customer returns are ending as exchanges, store credit, or refunds, so you can quantify how much revenue you retain versus lose.

Core Features & Use Cases

Exchange vs Refund vs Store Credit Split: Categorizes each resolved return by checking for exchange line items, store-credit/refund payment types, or cash/card refunds.
Revenue Recovery Rate Tracking: Computes the recovery rate as (exchanges + store credit) divided by total resolved returns to monitor trends over time.
Read-only, trend-ready reporting: Supports a prior-period comparison window and outputs results to a daily CSV for analysis and reporting.

Quick Start

Run shopify-admin-exchange-vs-refund-ratio for your store with days_back set to 30 and format set to human to generate the exchange vs refund ratio report for the last 30 days.

Frequently Asked Questions about shopify-admin-exchange-vs-refund-ratio

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I calculate the exchange versus refund ratio for Shopify returns?▼

To calculate the exchange versus refund ratio for Shopify returns, the Skill categorizes resolved returns by checking for exchange line items, store credit, or refunds. It then computes a revenue recovery rate and exports the split to a CSV file.

What is revenue recovery rate tracking for Shopify returns?▼

Revenue recovery rate tracking measures the percentage of returned order value retained by your store. It is calculated by dividing the sum of exchanges and store credit by total resolved returns, helping you monitor revenue retention trends over time.

Do I need read_returns and read_orders permissions to analyze Shopify return outcomes?▼

Yes, analyzing Shopify return outcomes requires authenticated read-only access to the read_returns and read_orders scopes. These permissions allow the tool to execute GraphQL returns and orders queries to categorize resolutions.

Can I compare Shopify return analytics across different time periods?▼

Yes, you can compare Shopify return analytics across different time periods by using the optional prior-period comparison window. This feature tracks changes in return handling and revenue recovery over a configurable lookback window.

Does this tool export Shopify returns analytics to CSV?▼

Yes, the tool exports Shopify returns analytics directly to a CSV summary. This file contains the categorized resolution types and monetary outcomes, providing a ready-to-analyze format for reporting return trends.

What is the best way to track store credit and exchange outcomes for Shopify returned orders?▼

The best way to track store credit and exchange outcomes is to run a report with a configurable lookback window, such as 30 days. The tool categorizes each return resolution and quantifies the exact monetary outcomes retained versus refunded.