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shopify-admin-wismo-bulk-status-report

Identify Shopify orders at risk of WISMO tickets via Admin GraphQL queries.

174|18|Updated Apr 11, 2026
Search Tags:#wismo#order monitoring#support triage#shopify admin#graphql queries#sla tracking
One-click install
npx skills add https://github.com/40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: shopify-admin-wismo-bulk-status-report
Source: https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/customer-support/shopify-admin-wismo-bulk-status-report
Command: npx skills add https://github.com/40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

It proactively identifies shipped orders with stale tracking and unfulfilled orders that have exceeded their SLA window, reducing the number of “Where Is My Order?” (WISMO) support tickets you receive.

Core Features & Use Cases

  • Bulk at-risk order detection: Flags unfulfilled overdue orders based on an SLA threshold and shipped stale-tracking orders based on a tracking-staleness window.
  • Readable CSV output for outreach: Produces a CSV split into two risk sections so support or ops teams can prioritize follow-up.
  • Operational guardrails: Supports pagination via a limit parameter, includes dry-run/read-only behavior, and offers both human and JSON formatted reporting.

Quick Start

Use the command npx skills run shopify-admin-wismo-bulk-status-report --store mystore.myshopify.com --format human --unfulfilled_sla_days 3 --stale_tracking_days 5 --limit 250 to generate the daily at-risk WISMO orders report.

Frequently Asked Questions about shopify-admin-wismo-bulk-status-report

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I identify Shopify orders likely to generate WISMO support tickets?▼

You can identify WISMO ticket risks by finding unfulfilled orders overdue by a configurable SLA and shipped orders with tracking that has not updated for a configurable number of days.

How do I monitor Shopify orders for stale tracking and SLA breaches in bulk?▼

You can monitor Shopify orders in bulk using read-only Admin GraphQL queries to flag unfulfilled overdue orders and shipped orders with stale tracking based on your configured thresholds.

Can I limit the number of orders processed for daily WISMO risk detection?▼

Yes, you can limit the number of orders processed by using the limit parameter, which supports pagination and controls the volume of your daily at-risk order detection.

What is the best way to prioritize customer outreach for delayed Shopify shipments?▼

The best way to prioritize outreach is by generating a CSV report split into UNFULFILLED_OVERDUE and SHIPPED_STALE_TRACKING sections, allowing support teams to systematically contact at-risk customers.

Does the WISMO bulk status report support both human-readable and JSON formatted outputs?▼

Yes, the WISMO bulk status report supports both human and JSON formatted reporting, allowing operational teams to interpret data directly or integrate it into automated workflows.

Do I need write access to Shopify Admin to detect unfulfilled overdue orders?▼

No, you do not need write access; the detection relies on read-only Shopify Admin GraphQL orders queries, ensuring safe dry-run behavior without modifying your store data.

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