What problem does it solve? Answering "how many", "which", and "trend" questions about ServiceNow data normally requires manual list filtering or exporting to spreadsheets. This Skill turns those questions into direct aggregate and query calls against any ServiceNow table, entirely read-only. ## Core Features & Use Cases - Aggregate Reporting: Count, group, average, and sum records with aggregate_stats — for example, open incidents per assignment group or average reassignment counts. - Trend & Top-N Analysis: Bucket records by date ranges for weekly or monthly trends, and pull capped top-N lists with query_records using ordered encoded queries. - Accurate Quoting: Uses total_matching rather than page length, maps raw choice values to labels via describe_table, and flags ACL-driven discrepancies between aggregate counts and readable rows. - Use Case: A manager asks "how many incidents were opened per week last month, broken down by assignment group?" The Skill runs one grouped aggregate_stats call with a date-window encoded query and returns labeled, honest totals. ## Quick Start Ask the assistant to report on open incidents per assignment group in ServiceNow, and it will run the appropriate aggregate query and present the grouped counts.
