social-listener

Social monitoring for brand mentions and competitor activity is performed by building platform-specific queries for Reddit, Hacker News, Product Hunt, and Twitter/X. It surfaces relevant conversations within a configurable time window and returns structured records with sentiment and engagement scores.

Automated sentiment analysis on social mentions is handled by applying scoring logic to deduplicated posts from platforms like Reddit and Hacker News. It extracts metadata, applies sentiment labels, and flags high-value items for engagement or CRM logging.

Yes, social listening requires access to a WebSearch tool to query platforms and an agency.config.json file for configuration. These dependencies are necessary to define search parameters, identify relevant industry forums, and generate structured mention records.

Yes, you can use social listening to discover prospect pain points by monitoring category discussions across industry forums. It optionally logs structured mention records with suggested actions directly to CRM for follow-up and lead discovery.

Cross-platform monitoring for Reddit, Hacker News, and Product Hunt is set up by defining your ICP, services, and clients in an agency.config.json file. Running the skill builds targeted queries for each platform to maximize coverage within a specified time window.

Tracking Twitter/X mentions through automated social listening depends entirely on the capabilities and access limits of the connected WebSearch tool. Monitoring is constrained by platform-specific query support and the configurable time window set for the search.