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srein-triage

Analyze MozCloud SREIN Jira issues and generate structured triage reports.

Updated Aug 23, 2026
Search Tags:#automation#reporting#jira#confluence#triage#atlassian-mcp#cloud-eng
One-click install
npx skills add https://github.com/mozilla/mozcloud --skill srein-triage
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: srein-triage
Source: https://github.com/mozilla/mozcloud/tree/main/claude/plugins/mozcloud-support/skills/srein-triage
Command: npx skills add https://github.com/mozilla/mozcloud --skill srein-triage

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

Automatically analyzes MozCloud SREIN Jira issues to surface triage recommendations without modifying tickets, drawing context from linked issues, reporter history, and Confluence/CloudEng documents. It gathers backlog and Needs Clarification issues, reporter context, and linked items, then outputs a structured triage report with routing guidance for human triagers. It uses live Confluence runbooks and CloudEng documentation to inform decisions and recommendations.

Core Features & Use Cases

  • Fetches reference Confluence pages live to extract current triage rules and FAQ.
  • Retrieves backlog and Needs Clarification issues, gathers reporter context and linked issues.
  • Produces structured triage reports with recommended priorities, routing, and actionable next steps for human triagers.

Quick Start

Invoke /srein-triage in Claude Code to start triaging backlog issues.

Frequently Asked Questions about srein-triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate Jira triage for backlog and Needs Clarification issues?▼

Jira triage for MozCloud SREIN issues is automated by gathering backlog items, reporter context, and linked issues, then producing a structured report with recommended priorities and routing guidance for human triagers.

How does a Jira triage report work with linked issues and Confluence runbooks?▼

A Jira triage report works by fetching live Confluence pages to extract current triage rules, aggregating reporter history and linked issue context from Jira, and outputting a structured report with actionable next steps and routing decisions.

Can I use Confluence runbooks to generate routing guidance for Jira tickets?▼

Confluence runbooks generate routing guidance by providing live reference pages that extract current triage rules and FAQ, which are then applied alongside reporter context to MozCloud SREIN Jira issues for prioritized routing decisions.

Does Jira triage automation modify existing tickets in the backlog?▼

No, Jira triage automation does not modify existing tickets; it analyzes backlog and Needs Clarification issues to surface triage guidance and routing recommendations in a structured report without altering the original Jira issues.

What context is needed to prioritize Needs Clarification issues in Jira?▼

Prioritizing Needs Clarification issues requires context from reporter history, linked issues, and live CloudEng documentation, which are aggregated to produce recommended priorities and actionable next steps for the triage report.

What are the limitations of automated Jira triage for MozCloud SREIN issues?▼

Automated Jira triage for MozCloud SREIN issues is limited to read-only analysis, meaning it cannot modify tickets, and it specifically targets backlog and Needs Clarification items while relying on live Confluence runbooks for decision support.

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