stakeholder-map

Builds account stakeholder maps with roles, gap analysis, and sponsor risk assessment.

58|21|Updated May 15, 2026
One-click install
npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill stakeholder-map-t0ddc3by
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: stakeholder-map
Source: https://github.com/t0ddc3by/claude-for-customer-success/tree/main/csm/skills/stakeholder-map
Command: npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill stakeholder-map-t0ddc3by

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

Stakeholder map keeps customer relationship coverage accurate by identifying who matters in an account, how healthy those relationships are, and where engagement gaps create risk.

Core Features & Use Cases

  • Build stakeholder maps: Creates a structured internal contact register with roles, influence, last contact, and engagement health.
  • Run gap analysis: Highlights missing stakeholder roles and who should be engaged but isn’t.
  • Assess sponsor risk: Evaluates executive sponsor stability using triangulated signals and produces recommended next steps for mitigation.

Quick Start

Ask the skill to build the stakeholder map for Acme Corp and include the gap analysis and sponsor risk assessment.

Frequently Asked Questions about stakeholder-map

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
What is stakeholder mapping and how does it identify executive sponsor risk?

Stakeholder mapping identifies key contacts, evaluates relationship health, and surfaces engagement gaps. It assesses executive sponsor risk by triangulating signals to determine sponsor stability and recommend mitigation steps before renewals or QBRs.

How do I prepare a QBR using a stakeholder map and gap analysis?

Prepare for QBRs by building a stakeholder map to identify key contacts and their roles, then run a gap analysis to highlight missing stakeholder roles and engagement gaps that need attention before the review.

Can I use stakeholder mapping to refresh account relationships after an organizational change?

Yes, stakeholder mapping refreshes account relationship coverage after organizational changes by updating the internal contact register with current roles, assessing relationship health, and identifying new engagement gaps or sponsor risks.

How do you assess relationship health and engagement gaps for customer success accounts?

Assess relationship health by building a structured contact register tracking roles, influence, and last contact dates. Apply configurable dormancy thresholds to surface engagement gaps and identify who should be engaged but is not.

What is the best way to identify champion coverage gaps when an executive sponsor is at risk?

The best way to identify champion coverage gaps is running a gap analysis on your stakeholder map, which evaluates sponsor stability using triangulated signals and highlights missing roles to produce recommended next steps for mitigation.

Does stakeholder mapping handle dormancy thresholds and connector availability constraints?

Stakeholder mapping applies configurable dormancy thresholds for data recency checks and safely handles connector availability and escalation constraints when evaluating relationship health and sponsor risk.