skills.rest
Krishnatejavepa
KrishnatejavepaCOMMUNITY
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support

Categorize customer feedback and draft responses for support workflows.

14|2|Updated Jul 4, 2026
Search Tags:#customer support#feedback management#bug tracking#response drafting#triage automation
One-click install
npx skills add https://github.com/Krishnatejavepa/Shotgun --skill support-krishnatejavepa
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: support
Source: https://github.com/Krishnatejavepa/Shotgun/tree/main/.shotgun/skills/support
Command: npx skills add https://github.com/Krishnatejavepa/Shotgun --skill support-krishnatejavepa

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This Skill streamlines the process of triaging user feedback, bugs, and complaints, allowing founders to manage customer support without losing focus.

Core Features & Use Cases

  • Categorization: Automatically categorize feedback into bugs, feature requests, churn risk, or noise/confusion.
  • Actioning: Directly log bugs and feature requests, flag churn risks, and draft empathetic responses.
  • Integration: Drafted replies are presented to the founder for copy-pasting, ensuring consistency with the founder's voice.

Quick Start

Input a user feedback or bug report into the system and let the support skill categorize and draft a response.

Frequently Asked Questions about support

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate customer support triage for bug reports and feedback?▼

You can automate customer support triage by inputting user feedback into the system to categorize reports into bugs, feature requests, churn risks, or noise. This streamlines the process by automatically classifying feedback and drafting empathetic responses for copy-pasting.

What is the best way to categorize user feedback into bugs and feature requests?▼

The best way to categorize user feedback is to use a structured input for feedback classification. The system automatically categorizes user feedback into bugs, feature requests, churn risk, or noise, allowing founders to manage customer support without losing focus.

How do I draft empathetic responses to customer complaints that match my brand voice?▼

Draft empathetic responses to customer complaints by providing a reference to the founder's voice. The system generates drafted replies based on this reference, ensuring consistency and presenting the responses to the founder for direct copy-pasting.

Can I use this customer support triage automation as a solo founder?▼

Yes, you can use this customer support triage automation as a solo founder. It is specifically intended for customer support workflows, allowing founders to manage feedback, log bugs, and flag churn risks without losing focus on core tasks.

How does bug tracking and churn risk flagging work with structured feedback input?▼

Bug tracking and churn risk flagging work by processing structured feedback input. The system directly logs bugs and feature requests while actively flagging potential churn risks, automating the actioning phase of the support workflow.

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