ticket-system

Automate private support ticket creation and management in Discord and Telegram.

2|Updated Mar 24, 2026

Search Tags:#automation #moderation #ticketing #discord-bot #private-channel #modal-form #staff-workflow

Ready to run

npx skills add https://github.com/adraalabs/skills --skill ticket-system

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: ticket-system
Source: https://github.com/adraalabs/skills/tree/main/ticket-system
Command: npx skills add https://github.com/adraalabs/skills --skill ticket-system

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

It provides a private, channel-based ticketing workflow for support teams on Discord and Telegram. Users can open tickets through a panel, submit issue details via a modal form, and staff can communicate within a private ticket channel. The system also supports a safe closure flow to remove or archive tickets when resolved.

Core Features & Use Cases

Private ticket panels to initiate support requests with a single click
Modal-driven issue capture to ensure essential details are collected
Auto-creation of per-ticket private channels visible to the user, bot, and staff
Close-ticket workflow that deletes or closes channels after resolution

Quick Start

Ask the bot to set up a ticket system and it will deploy a ticket panel, modal form, and per-ticket private channels.

Frequently Asked Questions about ticket-system

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I create a private ticket system in Discord with automated workflows?▼

A private ticket system in Discord automates support workflows by deploying an interactive panel where users click a button to submit a modal form, instantly creating a private channel for staff and the user to communicate and resolve issues safely.

How does a Discord bot collect ticket details using a modal form?▼

A Discord bot collects ticket details using a modal form by triggering an interactive pop-up interface when a user clicks a ticket panel button, capturing essential issue data fields before automatically generating the private support channel.

Can I set up automated ticketing channels for both Discord and Telegram?▼

Yes, you can set up automated ticketing channels for both Discord and Telegram. The system supports interactive panel setup, button handling, and private channel creation per ticket across both platforms for unified staff-privileged support workflows.

What is the best way to manage a private ticket lifecycle for support staff?▼

The best way to manage a private ticket lifecycle for support staff is through an automated workflow that creates isolated channels per ticket, restricts visibility to authorized personnel, and executes a safe closure flow to delete or archive channels after resolution.

How do ticket systems handle channel deletion and closure safely?▼

Ticket systems handle channel deletion and closure safely by implementing a staff-privileged workflow that initiates a structured close-ticket process, ensuring all resolution criteria are met before securely deleting or archiving the private channel and its data.

Do I need special permissions to automate ticket panel creation and channel management?▼

Automating ticket panel creation and channel management requires staff-privileged permissions within the server or group, allowing the bot to handle button interactions, generate private channels per ticket, and execute secure channel deletion during the closure workflow.