triage-tickets
OfficialTriage tickets fast with smart routing.
Authorhpsgd
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Triage support tickets or issues — categorise, assign severity, identify routing, and flag patterns.
Core Features & Use Cases
- Ingest and normalize ticket data from multiple sources.
- Classify tickets by category, severity, and routing to the right teams.
- Detect recurring patterns to surface escalations and trends.
Quick Start
Ingest tickets and classify each one into category, severity, routing, and workaround with pattern detection across the batch.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: triage-tickets Download link: https://github.com/hpsgd/claude-marketplace/archive/main.zip#triage-tickets Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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