triage-tickets

Official

Triage tickets fast with smart routing.

Authorhpsgd
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Triage support tickets or issues — categorise, assign severity, identify routing, and flag patterns.

Core Features & Use Cases

  • Ingest and normalize ticket data from multiple sources.
  • Classify tickets by category, severity, and routing to the right teams.
  • Detect recurring patterns to surface escalations and trends.

Quick Start

Ingest tickets and classify each one into category, severity, routing, and workaround with pattern detection across the batch.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: triage-tickets
Download link: https://github.com/hpsgd/claude-marketplace/archive/main.zip#triage-tickets

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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