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user-journey

Convert interview transcripts into user journey maps with phases, actions, and emotions.

Updated Apr 7, 2026
Search Tags:#journey mapping#user experience#user journey#empathy#UX research#emotions
One-click install
npx skills add https://github.com/uh-joan/ux-research-skills --skill user-journey-uh-joan
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: user-journey
Source: https://github.com/uh-joan/ux-research-skills/tree/main/.claude/skills/user-journey
Command: npx skills add https://github.com/uh-joan/ux-research-skills --skill user-journey-uh-joan

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill helps UX researchers and designers translate interview transcripts into structured user journey maps, enabling a clear understanding of user workflows, emotions, and pain points.

Core Features & Use Cases

  • Journey Mapping: Transforms interview data into detailed journey maps with phases, actions, and emotions.
  • User Insights: Identifies opportunities for improving user experience and addressing friction points.
  • Use Case: Imagine a team wants to understand how users navigate their onboarding process; this Skill creates visual, narrative, and emotional profiles to inform design improvements.

Quick Start

Create a user journey map from a recorded interview transcript by providing the transcript file and relevant project context.

Frequently Asked Questions about user-journey

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create a user journey map from interview transcripts?▼

A user journey map visualizes how users interact with a product across touchpoints, illustrating their workflows, emotional states, and pain points. It requires understanding phases, actions, mindsets, and opportunities to generate actionable UX design insights.

Can I map multi-channel user experiences using UX research transcripts?▼

Yes, you can map multi-channel user experiences by processing UX research transcripts. The tool converts narrative data into comprehensive journey maps that highlight cross-channel friction points and identify opportunities for design improvements.

What is the best way to identify user pain points during onboarding?▼

Identifying user pain points during onboarding involves transforming interview transcripts into visual and emotional profiles. This approach reveals workflow friction and highlights specific opportunities to optimize the user experience across touchpoints.

Does journey mapping from interview data require predefined project context?▼

Yes, journey mapping from interview data requires relevant project context alongside the transcript file. Providing this context ensures the generated map accurately reflects multi-channel phases, actions, mindsets, and actionable insights.

How do journey maps translate UX research into actionable design improvements?▼

Journey maps translate UX research into actionable design improvements by structuring transcript data into phases, actions, and emotions. This structured visualization reveals friction points and generates specific opportunities for enhancing the user experience.

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