user-provisioning

What problem does it solve?

Onboarding and ongoing management of ServiceNow user accounts, roles, and group memberships is time-consuming and error-prone.

Core Features & Use Cases

• Create user records with required attributes (user_name, email, first_name, last_name, department) and populate essential fields.
• Automatically assign roles and manage role templates to enforce least-privilege access.
• Manage group memberships and support bulk onboarding, offboarding, and deprovisioning workflows.
• Reassign or migrate ownership of records during offboarding to preserve continuity.

Quick Start

Use the user-provisioning skill to create a new ServiceNow user, assign initial roles, and add them to appropriate groups.