What problem does it solve? Founders collect feedback from support tickets, sales calls, surveys, and product usage but struggle to turn scattered signals into prioritized, evidence-backed business decisions. This Skill structures that process so customer intelligence drives retention, expansion, and product choices instead of sitting unused. ## Core Features & Use Cases - Signal Collection and Classification: Gathers representative feedback, behavior, support, sales, and outcome data, then classifies themes and severity with confidence scores. - Prioritization and Decision Support: Connects themes to customer segments and unit economics, ranks options by risk-adjusted value, and recommends the smallest action portfolio that passes hard constraints. - Closed-Loop Execution: Assigns owners, defines leading indicators and stop conditions, and measures whether actions resolved the underlying issue. - Use Case: A SaaS founder notices rising churn complaints. The Skill aggregates support and usage signals, ties them to at-risk segments and revenue impact, and produces a ranked action plan with monitoring thresholds. ## Quick Start Use the voice of customer system to analyze our recent support tickets and churn data and recommend prioritized retention actions within our budget limits.
