work-order-triage

What problem does it solve?

This skill automates the triage of commercial property maintenance work orders by classifying urgency (P1–P4), identifying affected systems, assigning SLA deadlines, estimating costs, determining lease responsibility, and routing to the correct approval path.

Core Features & Use Cases

• Classifies free-text work order descriptions into priorities (P1–P4) with associated SLA targets and escalation rules.
• Detects affected building systems (HVAC, plumbing, electrical, etc.) and suggests the appropriate trade and resource type.
• Generates tenant communications templates and owner routing instructions for typical workflows (lease responsibility, budget approvals, and vendor dispatch).

Quick Start

Classify the given work order description by priority (P1–P4), SLA deadlines, estimated cost, lease responsibility, and routing to the correct approval path.