work-order-triage

To prioritize and route work orders, submit the free-text description to classify urgency, identify affected building systems, estimate costs, determine lease responsibility, and assign SLA deadlines for correct approval routing.

Determining lease responsibility involves classifying the work order text to align maintenance expenses with lease terms, automatically flagging whether costs belong to the landlord or tenant for safer dispatch.

Assign SLA deadlines and priority levels by batch processing the backlog queue, classifying each request from P1 to P4 based on urgency and affected systems to generate real-time queue updates.

Yes, batch processing applies to both tenant-submitted and staff-submitted requests, classifying affected building systems and estimating costs while routing ambiguous cases to the correct approval path.

Ambiguous work order requests are flagged during triage to ensure safer dispatch, preventing misclassification by requiring manual review before routing to the final approval path.

No, work order triage processes free-text descriptions directly, using frontmatter-driven metadata extraction for standard attributes and the text body for operational routing instructions.