wr-itil:restore-incident

Official

Restore incidents and hand off to problem mgmt.

Authorwindyroad
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Restores a mitigating incident to restored status and initiates a problem-management handoff to capture root-cause information, preserving audit trails and ensuring proper escalation when a problem record is required.

Core Features & Use Cases

  • Transition a Mitigating incident (e.g., .mitigating.md) to Restored (.restored.md), updating the Status field and appending a Service restored event to the Timeline.
  • Trigger the root-cause handoff via /wr-itil:manage-problem and optionally record a No Problem justification, maintaining governance and traceability.
  • Validate pre-flight conditions, enforce idempotent re-invocation handling, and ensure exactly one of Linked Problem or No Problem sections exists after the work.

Quick Start

Provide an incident ID to initiate restoration and trigger the root-cause handoff workflow.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: wr-itil:restore-incident
Download link: https://github.com/windyroad/agent-plugins/archive/main.zip#wr-itil-restore-incident

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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