wr-itil:link-incident

What problem does it solve?

Attach an existing problem record to an incident by writing or updating the Linked Problem section in the incident file to reflect the problem's ID, title, and current status.

Core Features & Use Cases

• Standalone link operation used after a problem was not attached during restore or when multiple incidents need linking; supports retroactive linking by replacing or adding the Linked Problem section and updating the incident's timeline.
• Handles three cases: Case A (no Linked Problem or No Problem present) results in appending the Linked Problem; Case B (Linked Problem exists) updates the entry if changed; Case C (No Problem present) converts No Problem into Linked Problem and records a retroactive timeline entry.
• Reads incident files from docs/incidents and problem files from docs/problems to extract titles and statuses and validates the existence before linking.

Quick Start

Run the skill with the incident ID and problem ID as arguments to create or update the Linked Problem entry, for example: /wr-itil:link-incident I007 P071.