wr-itil:work-problem

Official

Pick the top WSJF ticket and work it end-to-end.

Authorwindyroad
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Pick the highest-WSJF open or known-error problem ticket and work it end-to-end. This is the singular, interactive entry point — one ticket per invocation, driven by an AskUserQuestion selection when the WSJF ranking is tied.

Core Features & Use Cases

  • Interactive single-ticket workflow: selects the top WSJF ticket and delegates everything to the authoritative manage-problem flow.
  • Structured decision prompts: uses AskUserQuestion to resolve ties and guide next actions, with clear options for different tickets or to switch tasks.
  • Delegation to the canonical workflow: defers actual investigation, root-cause analysis, fix implementation, and release to /wr-itil:manage-problem <NNN> to maintain a single, auditable pipeline.

Quick Start

Invoke /wr-itil:work-problem to start processing the next highest-WSJF ticket.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: wr-itil:work-problem
Download link: https://github.com/windyroad/agent-plugins/archive/main.zip#wr-itil-work-problem

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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