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zalo-oa-strategy

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Automate Zalo OA strategy & chatflows.

Marketing & Sales#automation#chatbot#broadcast#zalo#zalo-oa#zns
Authorviethahong
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This skill provides a comprehensive framework to design, deploy, and optimize Zalo Official Account strategies for Vietnamese brands, reducing manual workload and delivering personalized customer interactions at scale.

Core Features & Use Cases

  • Setup OA configuration and verification to enable compliant, high-reach messaging on Zalo.
  • Build deterministic chatbot flows (Welcome, Pricing, Order Tracking, Handoff) and integrate with CRM or order systems.
  • Create ZNS templates and broadcast calendars to automate transactional and promotional messages while respecting Zalo policies.
  • Use case: deploy a full Zalo OA strategy for a Vietnamese shop, then monitor engagement and optimize message timing to improve open rates.
  • Edge-case handling and governance including compliance checks, personalization, and SLA management.

Quick Start

Design and implement a complete Zalo OA strategy for a Vietnamese brand, including OA setup, chatbot flows, ZNS templates, and broadcast plans.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: zalo-oa-strategy
Download link: https://github.com/viethahong/business-skills/archive/main.zip#zalo-oa-strategy

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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