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andmarios
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zendesk

Manage Zendesk Support tickets, users, and organizations via CLI.

7|4|Updated Jan 22, 2026
Search Tags:#automation#cli#metrics#support#tickets#zendesk
One-click install
npx skills add https://github.com/andmarios/zendesk-skill --skill zendesk-andmarios
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: zendesk
Source: https://github.com/andmarios/zendesk-skill/tree/main
Command: npx skills add https://github.com/andmarios/zendesk-skill --skill zendesk-andmarios

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires typer>=0.9.0, rich>=13.0.0, httpx>=0.27.0, pydantic>=2.0.0, mcp[cli]>=1.6.0, prompt-security-utils>=1.4.0, mistune>=3.0.0, cryptography>=42.0.0, and includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines interactions with Zendesk Support by providing a powerful command-line interface (CLI) for managing tickets, users, organizations, and analyzing support metrics, eliminating the need for manual navigation through the Zendesk UI for many common tasks.

Core Features & Use Cases

  • Ticket Management: Search, view details, create, and update tickets.
  • Data Analysis: Analyze support metrics like response times, CSAT ratings, and view ticket volumes.
  • User & Org Management: Look up user and organization details.
  • Workflow Automation: Automate common support tasks and integrate with other tools via its CLI.
  • Security: All Zendesk content is screened for prompt injection and wrapped with security markers.

Quick Start

Use the zendesk skill to search for all open tickets.

Frequently Asked Questions about zendesk

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I manage Zendesk tickets via CLI instead of the web interface?▼

You can analyze support metrics by retrieving data on response times, CSAT ratings, and ticket volumes through CLI commands. This eliminates manual Zendesk UI navigation and streamlines support data analysis.

What support metrics can I analyze from Zendesk tickets using command line automation?▼

You can analyze support metrics by retrieving data on response times, CSAT ratings, and ticket volumes through CLI commands. This eliminates manual Zendesk UI navigation and streamlines support data analysis.

Does this Zendesk CLI tool protect against prompt injection when fetching ticket data?▼

Yes, you can automate common support tasks and integrate Zendesk with other tools via the CLI. It uses httpx for API requests and Typer for command execution to streamline workflow operations.

Can I automate Zendesk workflows and integrate them with other tools?▼

Yes, you can automate common support tasks and integrate Zendesk with other tools via the CLI. It uses httpx for API requests and Typer for command execution to streamline workflow operations.

Do I need Python dependencies to use the Zendesk CLI for ticket management?▼

Yes, you need Python dependencies including typer, rich, httpx, pydantic, and cryptography to run the CLI. These libraries enable command parsing, API requests, data validation, and secure credential management.

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