zendesk-ticket
CommunityInspect Zendesk tickets end-to-end.
Product & Management#json#customer support#attachments#zendesk#ticket analysis#video frames#internal notes
Authormartinjlowm
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Zendesk support tickets can be hard to review quickly because you need the full conversation thread plus any attachments, including internal notes and evidence files, in order to diagnose issues effectively.
Core Features & Use Cases
- Full ticket conversation retrieval: Fetch ticket metadata and the complete comment thread, including public and internal notes when requested with the appropriate flag.
- Attachment discovery and download: Identify attachments from ticket comments and download them for investigation using authenticated requests.
- Automatic attachment inspection by file type: Proactively process images, PDFs, text/logs, archives, and video by extracting frames and summarizing or highlighting relevant details.
Quick Start
Run zendesk-ticket 12345 to view the ticket’s full comment thread and attachment details for investigation.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: zendesk-ticket Download link: https://github.com/martinjlowm/nixfiles/archive/main.zip#zendesk-ticket Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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