zendesk-ticket

Community

Inspect Zendesk tickets end-to-end.

Authormartinjlowm
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Zendesk support tickets can be hard to review quickly because you need the full conversation thread plus any attachments, including internal notes and evidence files, in order to diagnose issues effectively.

Core Features & Use Cases

  • Full ticket conversation retrieval: Fetch ticket metadata and the complete comment thread, including public and internal notes when requested with the appropriate flag.
  • Attachment discovery and download: Identify attachments from ticket comments and download them for investigation using authenticated requests.
  • Automatic attachment inspection by file type: Proactively process images, PDFs, text/logs, archives, and video by extracting frames and summarizing or highlighting relevant details.

Quick Start

Run zendesk-ticket 12345 to view the ticket’s full comment thread and attachment details for investigation.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: zendesk-ticket
Download link: https://github.com/martinjlowm/nixfiles/archive/main.zip#zendesk-ticket

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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