What problem does it solve?
Network and IT teams lack visibility into end-user digital experience across applications, devices, and network paths, making it hard to detect degraded performance before users complain.
Core Features & Use Cases
- Experience Score Monitoring: Track ZDX score trends over time and identify users or devices with poor experience scores.
- Application & Device Health: List monitored applications, inspect application health metrics, and review device-level performance details.
- Alerts, Events & Cloudpath: Query active alerts, experience events, web probe configurations, and cloudpath analysis for specific applications.
- Use Case: When employees report slow Office 365, ask the agent to pull ZDX score trends, identify affected users, and run cloudpath analysis to pinpoint where latency is introduced.
Quick Start
Ask the agent to show ZDX score trends for the last 24 hours and list any users with poor experience scores.