knowledge-work-plugins
Role-based AI plugins for sales, support, finance, and small business
These files tell the AI agent which slash commands and skills each plugin exposes and how to route user requests to the right sub-skill (for example, Slack messaging and search commands, or Zoom integration planning and debugging workflows).
All Skills in This Repository (150)
Pure Emerald Level Indicatorscustomer-escalation
Package customer support issues into structured escalation briefs for internal teams.
kb-article
Generate structured knowledge base articles from resolved support issues.
customer-research
Synthesize multi-source customer research with source attribution and confidence scoring.
ticket-triage
Categorize, prioritize, and route support tickets with duplicate detection.
draft-response
Draft professional customer-facing responses tailored to situation, relationship, and channel.
user-research
Plan, execute, and synthesize user research studies with structured inputs.
research-synthesis
Synthesize interview transcripts, survey results, and usability notes into themes and recommendations.
ux-copy
Generate and review UX copy for interface elements like microcopy and CTAs.
design-handoff
Generate developer handoff documentation from Figma design specifications.
design-critique
Analyze digital interfaces from Figma URLs, screenshots, or descriptions for structured design feedback.
accessibility-review
Audit web pages for WCAG 2.1 AA accessibility compliance.
design-system
Audit design systems for naming inconsistencies and component completeness.
Frequently Asked Questions
FAQPage SchemaHow to install knowledge-work-plugins?▼
Run `npx skills add anthropics/knowledge-work-plugins --all -g -y` in your terminal to install the full plugin suite globally.
What do these Claude plugins actually do?▼
Each plugin bundles skills, slash commands, and tool connectors for a specific job function — for example triaging support tickets, prepping sales calls, running month-end close, or reviewing contracts — so Claude delivers finished work instead of generic advice.
Which tools do the plugins connect to?▼
Plugins ship with MCP connectors for common business tools like Slack, HubSpot, QuickBooks, PayPal, Notion, Jira, Asana, Figma, Snowflake, and Microsoft 365, and you can edit the .mcp.json file to match your own stack.
Do I need to code to use these plugins?▼
No. Every plugin is plain markdown and JSON with no build steps — you install it, connect your tools, and describe what you need in plain English.
Can I customize a plugin for my company?▼
Yes. You can edit skill files to add your terminology and processes, swap connectors to your tools, or use the included cowork-plugin-management plugin to build entirely new role-specific plugins.
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