account-drift-detector

What problem does it solve?

This Skill identifies customer accounts that have gone quiet so distributors can catch relationship drift before it turns into lost business.

Core Features & Use Cases

• Drift detection: Reviews captain's log entries and recent tasks to find accounts that have not been mentioned for 30 or more days.
• Source cross-checking: Compares the log against the customer list and top-25 tracker when available so the strongest accounts are prioritized first.
• Distributor-aware timing: Adjusts the urgency of silence based on account type, treating will-call and service-heavy customers more tightly and project or MRO accounts more leniently.
• Practical output: Produces a ranked report with recent context, last-mention timing, and specific next actions for follow-up.

Quick Start

Ask the skill to review the last 60 days of captain's log entries against your customer tracker and surface any quiet, drifting, or at-risk accounts.