alert-investigation
OfficialDeep ITOM alert root-cause with LEAP insights.
AuthorHappy-Technologies-LLC
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This skill streamlines ITOM alert investigations by guiding users through a structured LEAP-based workflow to locate, examine, analyze, and propose remediation for alerts using ServiceNow data sources.
Core Features & Use Cases
- LEAP Locate: identify the alert source, affected CI, and related context to establish a solid starting point.
- Examine & Analyze: trace CI relationships, review recent changes, correlate with related alerts, and map business impact.
- Propose Remediation: leverage knowledge base articles and historical resolutions to suggest actionable fixes and change actions.
Quick Start
Load the alert-investigation skill and run it against a specific EM alert to perform a LEAP-based investigation and generate remediation notes.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: alert-investigation Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#alert-investigation Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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