alert-analysis

Official

Turn ITOM alerts into actionable insights.

AuthorHappy-Technologies-LLC
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Efficiently triage and analyze ITOM alerts in ServiceNow to reduce noise, identify root causes, and accelerate remediation.

Core Features & Use Cases

  • Query and filter active alerts by severity and state to focus on critical issues.
  • Detect patterns, recurring noise sources, and correlate related alerts.
  • Configure grouping, correlation rules, and suppression to streamline alert management.
  • Enrich alert data with CI and service impact context to drive informed decisions.
  • Trace root causes across correlated alerts to resolve incidents faster.

Quick Start

Load the alert-analysis skill and begin by filtering open alerts with severity 1 or 2 to surface the top issues for triage.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: alert-analysis
Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#alert-analysis

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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