What problem does it solve?
CRM teams often struggle with fragmented data, manual handoffs, and siloed processes when converting raw leads into opportunities and ultimately handing off to Sales. This skill centralizes lead capture, pipeline management, appointment scheduling, and activity history to streamline revenue operations.
Core Features & Use Cases
- Centralized Lead and Opportunity management with a Kanban-driven pipeline across stages (new, contacted, qualified, proposal, negotiation, won, lost).
- Appointment scheduling and activity timeline (CrmAppointment, CrmActivity) to coordinate demos, calls, and follow-ups.
- B2B/B2C product schedule lines per opportunity, plus the planned handoff event to Sales when a deal wins.
- Use Case: A sales rep converts a lead into an opportunity, schedules a product schedule, and receives a task prompt to create a quotation on win.
Quick Start
Activate CRM by initializing raw leads, advancing a lead to opportunity, and triggering the Sales handoff flow.