crm

Coordinate CRM workflows from lead capture to Sales handoff.

Updated May 15, 2026
One-click install
npx skills add https://github.com/pphatdev/erp-prompt --skill crm-pphatdev
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: crm
Source: https://github.com/pphatdev/erp-prompt/tree/main/skills/crm
Command: npx skills add https://github.com/pphatdev/erp-prompt --skill crm-pphatdev

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

CRM teams often struggle with fragmented data, manual handoffs, and siloed processes when converting raw leads into opportunities and ultimately handing off to Sales. This skill centralizes lead capture, pipeline management, appointment scheduling, and activity history to streamline revenue operations.

Core Features & Use Cases

  • Centralized Lead and Opportunity management with a Kanban-driven pipeline across stages (new, contacted, qualified, proposal, negotiation, won, lost).
  • Appointment scheduling and activity timeline (CrmAppointment, CrmActivity) to coordinate demos, calls, and follow-ups.
  • B2B/B2C product schedule lines per opportunity, plus the planned handoff event to Sales when a deal wins.
  • Use Case: A sales rep converts a lead into an opportunity, schedules a product schedule, and receives a task prompt to create a quotation on win.

Quick Start

Activate CRM by initializing raw leads, advancing a lead to opportunity, and triggering the Sales handoff flow.

Frequently Asked Questions about crm

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate lead to sales handoff workflows?

Automating lead to sales handoff workflows involves centralizing lead capture, pipeline management, and scheduling to trigger event-driven handoffs when a deal is won. This CRM skill coordinates that end-to-end flow.

How does multi-tenant isolation work for CRM pipeline management?

Multi-tenant isolation for CRM pipeline management separates lead, opportunity, and activity data across tenants to maintain transactional integrity during qualification. It ensures secure activity tracking within isolated boundaries.

Can I track appointment schedules and activity timelines for opportunities?

Tracking appointment schedules and activity timelines for opportunities is supported through built-in CrmAppointment and CrmActivity components. These coordinate demos, calls, and follow-ups within the unified activity history.

What is the best way to manage opportunity pipeline stages from new leads to won deals?

Managing opportunity pipeline stages from new leads to won deals is handled through a Kanban-driven pipeline across stages like contacted, qualified, proposal, negotiation, won, and lost. It advances leads into opportunities seamlessly.

Does CRM support event-driven handoffs when a deal is won?

CRM supports event-driven handoffs when a deal is won by triggering a planned handoff event to Sales. It prompts the assigned rep with tasks like creating a quotation based on the B2B or B2C product schedule lines.

How do I maintain transactional integrity during lead qualification?

Maintaining transactional integrity during lead qualification requires centralized lead capture and strict multi-tenant isolation to prevent data conflicts. This ensures secure activity tracking and consistent pipeline advancement.