customer-reply-craft

Community

Craft empathetic customer replies fast.

Authorhaomingz
Version1.0.0
Installs0

System Documentation

What problem does it solve?

客服话术生成器提供一键式生成可直接用于不同场景的专业客户回复,显著提升客服效率和一致性,降低培训成本。

Core Features & Use Cases

  • 按场景自动生成规范化回复模板(售前、售后、投诉、退换货等),并附带情绪安抚策略与禁忌用语规避。
  • 支持多渠道输出(在线客服、邮件、电话/语音转写、社交媒体)并可按行业语言风格定制。
  • 提供升级与改进方向的反馈,帮助团队持续优化话术库。

Quick Start

直接向 AI 说明场景类型和客户信息,让系统生成一套可直接使用的回复模板。

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-reply-craft
Download link: https://github.com/haomingz/kimi-skills/archive/main.zip#customer-reply-craft

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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