feedback-mastery
CommunityNavigate tough feedback conversations with structure.
Content & Communication#performance#feedback#communication#conflict-resolution#sbi#difficult-conversation
Authoralbertms22
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This skill helps teams deliver constructive feedback and navigate difficult conversations by applying structured frameworks, reducing defensiveness, and improving outcomes through clear, observable guidance.
Core Features & Use Cases
- Preparation-Delivery-Follow-up Model: define goals, manage emotions, gather facts, and document actions to ensure accountability.
- SBI Feedback Model: structure feedback into Situation, Behavior, and Impact with observable examples to remove ambiguity.
- Ready-to-use scripts and playbooks: scenarios for performance issues, conflict resolution, and expectation management, plus companion reference materials.
- Practical prompts and summaries: concise guidance you can adapt for one-on-one conversations, code reviews, and stakeholder discussions.
Quick Start
Generate SBI-based feedback for a recent code review, including a concrete Situation, Behavior, and Impact example.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: feedback-mastery Download link: https://github.com/albertms22/agent-toolkit/archive/main.zip#feedback-mastery Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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