What problem does it solve?
Gong is a powerful conversation intelligence platform. This Skill provides programmatic access to Gong data (calls, transcripts, users, and analytics) via API calls, enabling automation and integration into analytics pipelines.
Core Features & Use Cases
- List Users: Retrieve user information and status from Gong to audit access and ownership.
- List Calls (date range): Fetch calls for a defined window to analyze engagement and outcomes.
- Get Call Transcript: Retrieve call transcripts for review, coaching, or sentiment analysis.
- Get Call Details: Access detailed call metadata and associated events.
- Activity Stats: Pull aggregated metrics to measure team activity and performance.
- Use Case: A sales operations team automates weekly reporting by pulling last 7-30 days of calls and transcripts, then exporting to a dashboard.
Quick Start
Use the Gong Skill to list users or calls. Start by providing credentials at ~/.config/gong/credentials.json and setting GONG_CREDS, GONG_BASE, and GONG_AUTH as described in the SKILL.md. Then run sample API calls to verify connectivity.