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gorgias

Converts natural language into authenticated calls to the Giraffas API for reading/writing data.

Updated Feb 17, 2026
Search Tags:#api#real-time#surveys#tickets#messages#customers#gorgias
One-click install
npx skills add https://github.com/gnestor/claude-workflow-plugin --skill gorgias
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: gorgias
Source: https://github.com/gnestor/claude-workflow-plugin/tree/main/.claude/skills/gorgias
Command: npx skills add https://github.com/gnestor/claude-workflow-plugin --skill gorgias

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires @std/dotenv/load, and includes scripts (resource) and references (resource) components.

What problem does it solve?

Real-time access to Gorgias data including tickets, messages, customers, and satisfaction surveys, enabling support teams to monitor and act on live information without delays.

Core Features & Use Cases

  • Real-time read/write access to tickets, messages, customers, and satisfaction surveys.
  • Text search and contextual lookup to surface relevant tickets and customer context quickly.
  • Write operations to update tickets, create tickets, add messages, manage tags, and adjust assignees with safety checks.

Quick Start

Ask the agent to fetch current tickets, customers, or messages from Gorgias in real time.

Frequently Asked Questions about gorgias

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I access real-time Gorgias tickets and customer data using natural language?▼

Real-time Gorgias tickets and customer data are accessed by translating natural language questions into authenticated Gorgias API calls. The agent surfaces live tickets, messages, customers, and satisfaction surveys instantly.

Can I update Gorgias tickets and add messages directly through an API integration?▼

Yes, Gorgias tickets and messages can be updated directly. The integration supports write actions like creating tickets, adding messages, managing tags, and adjusting assignees with built-in safety checks.

What credentials do I need to authenticate Gorgias API calls for support ticket lookups?▼

Authenticating Gorgias API calls requires your domain, email, and API token. These credentials ensure secure access to list, get, search, create, and update support entities.

How does text search work for finding Gorgias customer satisfaction surveys and messages?▼

Text search and contextual lookup surface relevant Gorgias customer satisfaction surveys and messages quickly. The script routes natural language commands to fetch real-time results from the API.

Are there limitations when using Gorgias API write operations to manage ticket tags and assignees?▼

Gorgias API write operations for managing ticket tags and assignees include safety checks to prevent errors. The script routes create, update, and manage actions for tickets, customers, and messages.

Does the Gorgias data integration support searching customer history and satisfaction surveys in real time?▼

Yes, the Gorgias integration supports real-time searches of customer history and satisfaction surveys. Natural language queries are routed to the API to list, get, and search live customer context.

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