help

Route Watt support requests and answer common questions in Claude Code.

5|Updated Jun 12, 2026
One-click install
npx skills add https://github.com/wattdata/plugin --skill help-wattdata
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: help
Source: https://github.com/wattdata/plugin/tree/main/skills/help
Command: npx skills add https://github.com/wattdata/plugin --skill help-wattdata

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill is Watt’s support front door for users who need guidance, data verification, or a path to the right human without leaving Claude.

Core Features & Use Cases

  • Answers how-to and capability questions about Watt, including what it can do and how to use it.
  • Checks whether the graph actually contains the signal or data you need before escalating.
  • Drafts and routes bugs, feature requests, signal requests, and human-help tickets only after resolution attempts are exhausted.
  • Use it when you are unsure which Watt path to take, need to confirm a signal exists, or want to report a problem cleanly.

Quick Start

Ask the assistant what Watt can do, whether a signal exists, or how to route a specific issue.

Frequently Asked Questions about help

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I find the right path for Watt troubleshooting in Claude Code?

Watt troubleshooting routes help requests by applying intent-aware triage. It identifies whether you need how-to guidance, capability answers, data-existence checks, or human support, then directs your request to the correct path.

Can I check if a signal exists in my graph before escalating a support ticket?

Yes, you can verify signal existence by requesting a read-only graph check. The support skill queries the graph to confirm whether the specific data or signal you need is present before attempting any ticket escalation.

What is the best way to report a bug or request a feature for Watt?

The best way to report a bug or request a feature is through the skill's confirm-before-file ticket handling. It drafts and routes bugs, feature requests, and human-help tickets only after exhausting initial resolution attempts.

Does Watt support capability questions and data-existence checks directly?

Yes, Watt support handles capability questions and data-existence checks directly. It answers what Watt can do and verifies graph data, ensuring you only escalate to human help when automated resolution attempts are fully exhausted.

Why does Watt route my support request through triage before filing a ticket?

Watt routes requests through intent-aware triage to resolve issues faster without leaving Claude. It attempts how-to guidance and read-only graph checks first, using confirm-before-file handling to prevent unnecessary ticket creation.

When should I not use automated support routing for Watt issues?

You should not use automated routing when you already know your issue requires direct human intervention. The support skill is designed to attempt resolution and data verification first, only filing tickets when automated paths are exhausted.