Skills
.Work. You
Rest

hr-email-recommendation

Official

Draft empathetic HR emails that follow policy.

Content & Communication#email#empathy#policy#generate#hr#confidentiality
AuthorHappy-Technologies-LLC
Version1.0.0
Installs0

System Documentation

What problem does it solve?

HR teams need to produce timely, policy-aligned email responses for cases while maintaining confidentiality and empathetic tone. This Skill automates drafting tailored replies that reference relevant policies and knowledge articles, reducing response time and ensuring consistency.

Core Features & Use Cases

  • Policy-referenced email drafts: Generates responses aligned with HR policies and knowledge articles.
  • Context-aware tone: Produces empathetic, professional messages suitable for confidential topics like leave, accommodations, or investigations.
  • Audit-ready outputs: Creates work notes and references for case records to support compliance and handoffs.

Quick Start

Draft an empathetic, policy-aligned HR email reply for the provided case context.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: hr-email-recommendation
Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#hr-email-recommendation

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
View Source Repository

Agent Skills Search Helper

Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.