insights-clustering
OfficialCluster insights and surface actionable POVs.
AuthorHappy-Technologies-LLC
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Clusters and analyzes insights from incidents, conversations, and cases to reveal patterns, topics, and sentiment-driven trends, enabling data-driven POV summaries.
Core Features & Use Cases
- Cluster records by topic, sentiment, and resolution patterns to surface recurring themes and actionable insights.
- Analyze sentiment across interactions to identify service quality trends and escalation risks.
- Generate POV summaries and trend reports to guide improvement initiatives and executive decisions.
Quick Start
Provide a concise POV summary for the latest 30 days of incidents, cases, and conversations.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: insights-clustering Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#insights-clustering Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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