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CerisonAutomation
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phone-calls

Place and receive Twilio phone calls with an AI voice agent.

Updated Aug 23, 2026
Search Tags:#transcripts#twilio#voice agent#phone calls#inbound calling#outbound calling#guardian verification
One-click install
npx skills add https://github.com/CerisonAutomation/clud --skill phone-calls-cerisonautomation
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: phone-calls
Source: https://github.com/CerisonAutomation/clud/tree/main/assistant/src/config/bundled-skills/phone-calls
Command: npx skills add https://github.com/CerisonAutomation/clud --skill phone-calls-cerisonautomation

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This skill solves the problem of setting up reliable two-way phone calling with an AI assistant so you can place outbound calls, receive inbound calls, and access full call transcripts.

Core Features & Use Cases

  • Twilio-enabled outbound calling: Initiate calls with a clear objective (task) and optional context for the assistant’s agent.
  • Automatic inbound receptionist mode: Answer incoming calls, route questions to the user when guardian verification is required, and handle follow-ups.
  • Live-call steering and monitoring: Poll call status, end calls early, and send real-time instruction to adjust call behavior during an active session.
  • Transcript access support: Retrieve past call transcripts for review and debugging via the provided reference workflow.

Quick Start

Enable calling by confirming Twilio with twilio-setup, turning on calls.enabled, then telling the assistant to make a test call to your phone to verify voice, connectivity, and end-to-end flow.

Frequently Asked Questions about phone-calls

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I set up outbound phone calls with an AI voice agent using Twilio?▼

To set up outbound phone calls, confirm your Twilio configuration via twilio-setup, enable the calls feature, and use the call_start tool with a specified task and E.164 formatted numbers to execute the call.

Can I retrieve past call transcripts for review and debugging?▼

Yes, you can retrieve past call transcripts for review and debugging by accessing the provided reference workflow, which supports pulling historical call data linked to your Twilio phone calls.

How does inbound calling receptionist mode handle guardian verification?▼

Inbound calling receptionist mode answers incoming calls and routes questions to the user when guardian verification is required, ensuring secure consultation routing during live phone calls.

Do I need to format phone numbers in a specific way to place calls?▼

Yes, you must use E.164 formatted phone numbers to successfully place outbound calls and handle inbound calling through the Twilio-based AI voice agent.

Can I send real-time instructions to adjust an active Twilio call?▼

Yes, you can send real-time instructions to adjust call behavior during an active session using the call instruction endpoints, allowing live-call steering and monitoring.

What tools are available to monitor and end a live phone call early?▼

You can poll call status and end calls early using the call_status and call_end lifecycle tools, which provide real-time monitoring and control over active Twilio phone calls.

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