support-docs

Create customer-facing documentation with structured workflows for help centers and APIs.

285|39|Updated Mar 16, 2026
One-click install
npx skills add https://github.com/shawnpang/startup-founder-skills --skill support-docs
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: support-docs
Source: https://github.com/shawnpang/startup-founder-skills/tree/main/skills/support-docs
Command: npx skills add https://github.com/shawnpang/startup-founder-skills --skill support-docs

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This guide helps founders and teams create customer-facing documentation (help center articles, FAQs, API docs, troubleshooting guides, and getting-started guides) quickly and consistently, reducing support load and improving user self-service.

Core Features & Use Cases

  • Template-driven writing: generate standard document types from a single prompt.
  • Structured workflows: follows defined process steps from discovery to publication.
  • Context-driven personalization: tailors content using startup-context data.
  • Collaboration-ready outputs: produces publish-ready articles compatible with Notion, Zendesk, ReadMe, and similar platforms.

Quick Start

Create a getting-started guide for onboarding new users to our API using the latest product overview and common setup steps.

Frequently Asked Questions about support-docs

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create customer-facing documentation for a help center?

Create customer-facing documentation by identifying the document type, defining entry points, writing problem-solution content, and applying progressive disclosure to produce ready-to-publish help center articles.

What is the best way to write a getting-started guide for new users?

The best way to write a getting-started guide is using a template-driven approach that defines entry points and applies progressive disclosure to deliver consistent, ready-to-publish onboarding content.

Can I generate troubleshooting guides and FAQs from a single prompt?

Yes, you can generate troubleshooting guides and FAQs from a single prompt using template-driven workflows that enforce structured steps from discovery to publication.

Does the generated documentation work with Notion and Zendesk?

Yes, the generated documentation produces collaboration-ready outputs compatible with platforms like Notion, Zendesk, and ReadMe for direct publishing.

How do I structure API documentation for progressive disclosure?

Structure API documentation by defining clear entry points and applying progressive disclosure to reveal complexity gradually, ensuring searchability and ready-to-publish output.

What is needed to tailor documentation content for a specific startup context?

To tailor documentation for a specific startup context, provide startup-context data which the workflow uses to personalize and generate standard document types consistently.