voice-of-the-customer

Aggregate customer signals from seven sources into themed HTML and Markdown reports.

Updated Aug 27, 2026
One-click install
npx skills add https://github.com/giladli-mond/cursor-routines --skill voice-of-the-customer
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: voice-of-the-customer
Source: https://github.com/giladli-mond/cursor-routines/tree/main/skills/voice-of-the-customer
Command: npx skills add https://github.com/giladli-mond/cursor-routines --skill voice-of-the-customer

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Aggregates customer insights from seven sources into a themed VoC report, enabling teams to identify recurring themes and act on customer needs with a consolidated narrative.

Core Features & Use Cases

  • Pulls signals from product usage data, ask-campaigns Slack, churn signals, Reddit forums, Mixpanel behaviour, Gong call insights, and internal team discussions to produce a coherent VoC report.
  • Synthesises disparate data into themes and delivers both an HTML report and a detailed Markdown report for sharing and alignment.
  • Runs on a bi-weekly cadence or on-demand for customer insights roundups and strategic reviews.

Quick Start

Trigger the Voice-of-the-Customer skill to generate the latest VoC report for the last 14 days and review the HTML output.

Frequently Asked Questions about voice-of-the-customer

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I aggregate customer signals from multiple sources into a VoC report?

To create a VoC report, aggregate customer signals from multiple sources into cohesive themes. This skill synthesizes inputs from Mixpanel, Gong, Slack, and Reddit to deliver both HTML and Markdown outputs.

What is the best way to consolidate product usage data and Gong call insights for customer feedback analysis?

The best way to consolidate product usage data and Gong call insights is to synthesize them into themed reports. This skill aggregates disparate signals to reveal recurring themes and actionable customer insights.

Can I generate a Voice of the Customer report from Reddit and churn Slack data?

Yes, you can generate a Voice of the Customer report from Reddit and churn Slack data. The skill standardizes inputs from these platforms alongside product usage and internal team discussions to produce a consolidated narrative.

Does this VoC reporting tool output in both HTML and Markdown formats?

Yes, this VoC reporting tool outputs in both HTML and Markdown formats. It synthesizes signals from sources like ask-campaigns Slack and Mixpanel into these formats for easy sharing and team alignment.

How often should I run customer insights aggregation for strategic reviews?

You should run customer insights aggregation on a bi-weekly cadence or on demand for strategic reviews. This frequency ensures your VoC report captures the latest 14 days of recurring themes and actionable customer needs.