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voice-of-the-customer

Community

Turn customer signals into actionable insights.

Data & Analytics#markdown#html#insights#reporting#multisource#voc#voice-of-the-customer
Authorgiladli-mond
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Aggregates customer insights from seven sources into a themed VoC report, enabling teams to identify recurring themes and act on customer needs with a consolidated narrative.

Core Features & Use Cases

  • Pulls signals from product usage data, ask-campaigns Slack, churn signals, Reddit forums, Mixpanel behaviour, Gong call insights, and internal team discussions to produce a coherent VoC report.
  • Synthesises disparate data into themes and delivers both an HTML report and a detailed Markdown report for sharing and alignment.
  • Runs on a bi-weekly cadence or on-demand for customer insights roundups and strategic reviews.

Quick Start

Trigger the Voice-of-the-Customer skill to generate the latest VoC report for the last 14 days and review the HTML output.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: voice-of-the-customer
Download link: https://github.com/giladli-mond/cursor-routines/archive/main.zip#voice-of-the-customer

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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