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wr-itil:review-problems

Official

Re-score open tickets for faster ITIL governance.

Data & Analytics#automation#governance#backlog#risk#wsjf#itil#problem-management
Authorwindyroad
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Re-assess every open and known-error problem ticket in docs/problems/ — re-read RISK-POLICY.md, re-rate Impact × Likelihood, re-estimate Effort, recalculate WSJF, surface pending verifications, auto-transition Open → Known Error where warranted, and rewrite docs/problems/README.md with the refreshed ranking. Writes to problem files and the README cache; commits the refresh per ADR-014.

Core Features & Use Cases

  • Re-scores the backlog against current risk policy and ranking rules.
  • Auto-transitions Open tickets to Known Error when root cause plus workaround are documented.
  • Rewrites docs/problems/README.md with the refreshed WSJF backlog and verification surfaces.

Quick Start

Run the wr-itil:review-problems skill to refresh WSJF rankings and update the problems README.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: wr-itil:review-problems
Download link: https://github.com/windyroad/agent-plugins/archive/main.zip#wr-itil-review-problems

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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