capacity-calculator
CommunityBalance portfolios with data-driven capacity.
Authorstephenrogan
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Capacity planning for CS teams by computing workload from account attributes to reveal overload risks and inform staffing decisions.
Core Features & Use Cases
- Compute per-account demand using segment-specific base hours and multipliers (health, renewal, onboarding, escalation, expansion).
- Aggregate across Enterprise, Mid-Market, SMB, and Scaled/Tech-Touch to report total capacity, utilization, and recommended rebalancing.
- Provide actionable outputs: top-demand accounts, utilization, and hiring justification to support headcount decisions.
Quick Start
Input account data (name, segment, ARR, health, renewal proximity, onboarding, and escalation/expansion signals) and run capacity calculation to see overload risk and staffing needs.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: capacity-calculator Download link: https://github.com/stephenrogan/csm-skills/archive/main.zip#capacity-calculator Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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