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catalog-items

Develop ServiceNow Service Catalog components including items, variables, record producers and guides.

77|23|Updated Jul 16, 2025
Search Tags:#development#variables#servicenow#catalog item#service catalog#record producer#order guide
One-click install
npx skills add https://github.com/groeimetai/snow-flow --skill catalog-items
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: catalog-items
Source: https://github.com/groeimetai/snow-flow/tree/main/packages/opencode/src/bundled-skills/catalog-items
Command: npx skills add https://github.com/groeimetai/snow-flow --skill catalog-items

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines the creation and management of ServiceNow Service Catalog items, variables, and related components, reducing development time and ensuring consistency.

Core Features & Use Cases

  • Catalog Item Creation: Define and create new requestable items within the Service Catalog.
  • Variable Management: Add, configure, and manage variables (fields) for catalog items, including different types and reference qualifiers.
  • Record Producers: Create record producers to generate specific records (like Incidents) directly from catalog requests.
  • Order Guides: Build multi-step wizards for complex onboarding or setup processes.
  • Use Case: A user wants to create a new "New Laptop Request" catalog item with variables for model, user, and delivery date, and a client script to set a default urgency.

Quick Start

Use the catalog-items skill to create a new catalog item named 'New Employee Setup' with a description 'Request form for new employee onboarding'.

Frequently Asked Questions about catalog-items

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create a ServiceNow catalog item with variables and client scripts?▼

A ServiceNow record producer is a catalog component that generates specific records, such as Incidents, directly from a catalog request. It automates record creation by mapping catalog variables to target table fields for streamlined data entry.

When should I use an order guide instead of a standard catalog item?▼

Use an order guide for complex multi-step onboarding or setup processes requiring multiple catalog items. Standard catalog items are better for single requests, while order guides provide a wizard experience to bundle related services together.

Can I configure UI policies and fulfillment scripts for ServiceNow catalog items?▼

Yes, you can define UI policies to dynamically control variable visibility and fulfillment scripts to automate backend processing. These components ensure dynamic user experiences and automated record creation within the ServiceNow Service Catalog.

How do I manage variable sets for ServiceNow Service Catalog components?▼

Managing variable sets involves grouping related variables and applying reference qualifiers to control available options. This allows you to reuse configurations across multiple catalog items and maintain consistent data collection structures.

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