kb-generation

Official

Automate field-service knowledge articles.

AuthorHappy-Technologies-LLC
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Field service teams struggle to convert closed work orders into standardized knowledge articles that capture repair procedures, parts lists, safety notes, and troubleshooting steps.

Core Features & Use Cases

  • Extract repair procedures from work orders and technician notes to standardize workflows.
  • Compile accurate parts lists, safety considerations, and troubleshooting guidance for knowledge bases.
  • Publish and categorize articles in the knowledge base to accelerate onboarding and reduce ticket handling time.

Quick Start

Load the kb-generation skill and generate a knowledge article from a completed work order.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: kb-generation
Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#kb-generation

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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