price-increase-prep

A renewal price increase requires a governance-safe plan that validates approval thresholds and contract constraints before drafting customer notices. This skill enforces an approval-before-draft sequence, checking policy configuration to determine if the increase is standard, above-authority, or contract-constrained.

Customer notice drafting for a price increase is generated in a compliant, customer-facing format only after approval routing is confirmed. Using a dedicated draft mode, the skill produces the notice following the validated internal plan and required authority checks.

Objection handling for a price increase involves generating tailored response frameworks and rationale guidance for renewal conversations. The skill produces objection-ready justification based on the specific increase type and account segment, preparing customer-facing teams for pushback.

Cohort rollout planning for price increases across multiple accounts is supported by segmenting accounts and sequencing notifications. The skill isolates at-risk accounts for separate handling and reduces churn risk by gating contract-protected accounts to prerequisite skills.

Missing policy and approval threshold configuration halts the price increase planning process immediately. This pre-flight validation prevents the skill from incorrectly validating authority, ensuring no customer-facing messaging goes out without a validated plan.

At-risk and contract-protected accounts are gated to prerequisite skills during price increase planning to ensure specialized handling. The skill checks contract compliance and account segment risk, isolating these accounts from standard cohort rollouts to reduce churn.